Call Tracking
Know where your leads come from.
Know For Sure With Call Tracking.
One of the best features Coupon Express offers, as a compliment to our direct mail program, is our Call Tracking service, provided by Convirza. This optional service allows you to listen to recorded calls, view reports, and better analyze your ROI dollars.
Have you ever wondered exactly how well your advertising dollars are working? Do you know if you are getting the ROI that you think you should? Did you know, over half the time, when a business asks a customer how they found out about them, the customer gives the wrong answer? With our Call Tracking service, now you will know where your leads are coming from.
For only $1 per day, we will assign you a unique number to place on your coupon. When a customer dials the number, the call is transferred to your office, cell or home phone number where you or a representative of your company can answer the call.
You will be able to log on to Convirza’s website, which offers multiple reports designed around delivering the most call data as possible. You will be able to see who called and when, if the call was answered, and listen to the calls. Not only are the recordings a great archive of your calls, but the calls can also be a crucial training tool for you and your staff!